All the folks at BJ's are knowledgeable and a pleasure to work with. Their work is accurate, precise and efficient. I put a lot of miles on my car and I trust them to keep it in tip top running condition. I highly recommend them!
Reviews
I don’t know how I can even leave a half a star for this company! Absolutely do not take your car here if you treasure it at all! We took it here for one thing and after they told us it was fine and they did a test drive. We drove at 1/2 block and it started making a terrible noise. We took it right back to them and they say oh it was something else and they fixed that problem and just drove it and said it was fine. Then we drove it off the lot again another block and it made a different sound. We called them and took it back again and they told it it was yet another problem now to start with, they did a complete vehicle inspection which cost $250 and said there was only one minor problem with the brakes that needed fixed and nothing else was wrong. We end up paying over $2000 extra for problems that weren’t even discovered at the first. They work on it and make other things come up so you have to keep taking it back. We have since taken it to a jeep dealer, and they said that these other problems absolutely did not need to be fixed, and there is absolutely nothing wrong with the jeep!
Excellent, including all personnel interacted with.
Thank you for the excellent feedback, Bonnie! We take pride in providing top-notch service and we're thrilled that you had a great experience. We appreciate your kind words and hope to serve you again soon!
Best place to have your car serviced in Belfast, Maine. Extremely knowledgeable and professional technicians. Always Very Friendly! Highly recommend!
Thank you for the fantastic review, Peter! We're thrilled to hear that our team provided top-notch service and exceeded your expectations. It's our goal to make every visit a five-star experience! So please don't hesitate to reach out if there's anything else we can do for you. Thanks again, and we look forward to serving you again!
Thank you so much for the five-star review, Robert! It's always a pleasure serving our valued customers. If there's anything else we can do to make your experience even better, please let us know!
Just an inspection but easy to schedule, ready when promised and always good conversation.
Thank you for the incredible review, SyrenaGayThompson-Gatewood! We can't express how thrilled we are to hear about your positive experience. It's wonderful that our service team was able to provide you with a convenient and enjoyable experience. We look forward to welcoming you back in the future!
BJS stands out from so many other complex businesses in their competence, consistency, and kindness! As much as I would like to keep them for myself, I will tell you that you will not be disappointed if you choose to have them work on your car!
Thank you Teresa for the heartwarming feedback. It feels great to know that our hard work and dedication are recognized by our valued customers like you. We appreciate your trust in us and look forward to continuing to provide you with exceptional service in the future.
Awesome service! Had a 60,000 mile transmission service and the car drives as though brand new...reasonable with their estimate and very timely service, kind and courteous.
Thank you so much for the fantastic five-star review, Martha! We're thrilled to hear that you had an awesome experience with us. It's great to know that our transmission service made your car feel like brand new. We pride ourselves on providing reasonable estimates and timely, kind, and courteous service. If there's anything else we can do for you, please don't hesitate to reach out.
They find a workable solution
Thank you for the positive feedback, Jane! We're glad to hear that we were able to provide a satisfactory resolution for your issue.
While I remain unconvinced that having a five-page printout with photos of all of my car’s various parts is critically important, I AM convinced that Sara and BJ’s know what they’re doing, they do it well, and they inspire confidence in this happy customer. One might be able to find a less expensive place for car repairs, but one would be hard pressed to find a repair shop that focuses on details that ensure my car will run forever (or, almost forever). Unconvinced? Give ‘em a chance to convince you otherwise!
Thank you, Meredith, for the fantastic review! We appreciate your trust in our expertise and attention to detail. It's our commitment to provide exceptional service while ensuring your car's longevity. We understand you may have concerns about the extensive documentation, but rest assured, it helps us deliver thorough and accurate repairs. Give us another opportunity, and we'll continue to exceed your expectations!
